Welcome to beyourfeet.com!
These Terms and Conditions (“Terms”) govern your use of the website located at https://beyourfeet.com (the “Website”) and the booking of any travel packages, tours, or services (the “Services”) provided by Be Your Feet Travel.
By accessing this Website or booking our Services, you agree to be bound by these Terms. If you disagree with any part of these terms, please do not use our Website or book our Services.
1. Introduction & Operator Info
The Website and Services are operated by Be Your Feet Travel, a licensed local tour operator based in Central Vietnam. All references to “we,” “us,” “our,” or “the Company” refer to Be Your Feet Travel. References to “you,” “your,” “the client,” or “the user” refer to any individual who accesses the Website or books a tour.
2. Website Use & Intellectual Property
- Content Ownership: All content, images, tour itineraries, logos, text, and graphics on this Website are the intellectual property of Be Your Feet Travel unless otherwise stated.
- Restrictions: You may view, download, and print pages from the Website for your own personal, non-commercial use. You must not republish, sell, or duplicate any material from this Website without our prior written consent.
- Accuracy of Information: While we strive to keep the information on our Website accurate and up-to-date, we do not warrant that all descriptions, pricing, or availability are completely error-free. We reserve the right to correct any errors at any time.
3. Booking and Payment Policy
- Booking Confirmation: A booking is considered provisional until we send a formal confirmation and receive the required deposit or full payment as specified during the booking process.
- Currency: Prices on our Website may be displayed in multiple currencies (e.g., USD, AUD, VND). Please note that the final transaction amount will be processed based on our base exchange rates. We are not responsible for any foreign transaction fees or currency conversion discrepancies charged by your bank or credit card issuer.
- Payment Methods: We accept secure online payments, bank transfers, or other methods explicitly agreed upon at the time of booking.
4. Cancellations, Refunds, and Amendments
- Client Cancellations: If you need to cancel a booking, you must notify us in writing. Cancellation fees may apply depending on how close the cancellation date is to the scheduled tour start date. Specific refund percentages will be detailed in your booking confirmation invoice.
- Amendments by You: We will do our best to accommodate requests for itinerary changes, subject to availability and any additional operational costs.
- Cancellations or Changes by Us: We reserve the right to alter itineraries or cancel tours due to reasons beyond our control (e.g., severe weather, safety concerns, or local government restrictions). In the rare event that we cancel a tour entirely, you will receive a full refund or an alternative date option.
5. Travel Insurance & Client Responsibility
- Travel Insurance: It is a condition of booking that all travelers are adequately covered by comprehensive travel insurance. This insurance should cover personal injury, medical expenses, repatriation, loss of luggage, and cancellation or curtailment of holidays. Be Your Feet Travel is not liable for these expenses.
- Health and Fitness: You are responsible for ensuring that you and your party are in suitable physical condition to participate in the booked activities. Any medical conditions, dietary requirements, or physical limitations must be disclosed to us prior to booking.
- Local Laws and Conduct: Travelers are expected to respect local culture, laws, and environment. We reserve the right to terminate the service of any client whose behavior is deemed disruptive, dangerous, or illegal, without any obligation to refund.
6. Limitation of Liability
- Third-Party Services: While we partner with trusted local drivers, accommodations, and activity providers, Be Your Feet Travel acts only as an agent for these independent parties. We are not liable for any injury, damage, loss, delay, or irregularity caused by the acts or omissions of third-party suppliers.
- Force Majeure: We are not liable for any failure or delay in performing our obligations if such failure results from circumstances beyond our reasonable control, including but not limited to natural disasters, typhoons, severe flooding, acts of God, war, strikes, or government restrictions.
7. Privacy Policy
Your privacy is important to us. Any personal information collected through your use of this Website or during the booking process will be handled in accordance with our Privacy Policy and will only be used to facilitate your travel arrangements.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Vietnam. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Vietnam.
9. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. The latest version will always be posted on this page, and your continued use of the Website constitutes acceptance of the revised terms.
10. Contact Us
If you have any questions or require clarification regarding these Terms and Conditions, please contact us directly through the official communication channels provided on beyourfeet.com.